Michael Siepmann PhD https://validator.w3.org/feed/docs/rss2.html Supportive, Clumsy, or Evil? Site Credits Case Studies Bio Portfolio Useful, Easy, Pleasing, Supportive High Fidelity Prototyping Medium Fidelity Interactive Prototyping Low Fidelity Prototyping Contextual Interviews Usability Test, Unmoderated Usability Test, Moderated Design Review Survey Contact Me Home TESTING SCRATCHPAD Site Map More… Testimonials Thoughts When harder to use = <em>more</em> supportive Psychology Research Article & Talk Friendless on Facebook, by Design