I help make technology serve its users better, making it more:
- Useful (functionality)
- Easy (usability)
- Pleasing (user experience / UX)
- Supportive of Well-Being
How? Mainly through user research and interaction design.
User research provides knowledge and insight about users’ needs and preferences, and how a technology (often a prototype) succeeds and/or fails to satisfy them.
Interaction design is the design of everything about how technology interacts with users, including how information is organized, how tasks are broken down into steps, how messages are worded, and much more.
You can learn more from the detailed examples in my Portfolio, or get an overview from my brief Case Studies.
Do you want your technology to serve its users better? Contact me