Michael Siepmann PhD

Serve Users Better

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Case Study

VoIP Engineering Web App

Situation: A pair of web apps used by telecom engineers to provision VoIP phone service could not accommodate orders with many thousands of telephone numbers. Intervention...

Intervention: Designed single integrated app with greatly improving usability and sophisticated tools for working with large numbers of phone numbers at once. Resolution...

Resolution: Faster and more accurate provisioning of large VoIP orders was facilitated by an elegant and intuitive tool with greatly expanded capabilities. Situation...

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Testimonials

"I will always be thankful for the work and thinking you did with us ... It really helped us create a good framework for feedback." [+]

"I will always be thankful for the work and thinking you did with us to introduce us to rapid prototyping. It really helped us create a good framework for feedback."

Julia Hutchins, CEO, Colorado HealthOP

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Talk

“Usability in Healthcare: Ability to Use is the Tip of the Iceberg”

Slides
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LinkedIn: MichaelSiepmann

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