Michael Siepmann PhD

Serve Users Better

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  • Home
  • Portfolio
    • Contextual Interviews
    • Survey
    • Usability Test, Unmoderated
    • Usability Test, Moderated
    • Design Review
    • Low Fidelity Prototyping
    • Medium Fidelity Interactive Prototyping
    • High Fidelity Prototyping
  • Case Studies
  • Testimonials
  • More…
    • Bio
    • Useful, Easy, Pleasing, Supportive
    • Article & Talk
    • Psychology Research
    • Site Credits
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  • Contact Me

Case Study

VoIP Engineering Web App

VoIP Engineering Web App
Situation: A pair of web apps used by telecom engineers to provision VoIP phone service could not accommodate orders with many thousands of telephone numbers.  Intervention...
Intervention: Designed single integrated app with greatly improving usability and sophisticated tools for working with large numbers of phone numbers at once.  Resolution...
Resolution: Faster and more accurate provisioning of large VoIP orders was facilitated by an elegant and intuitive tool with greatly expanded capabilities.  Situation...
More work examples

Testimonials

"Michael did an absolutely exceptional job ... We would really have been lost without him!"  [+]
"Michael did an absolutely exceptional job on the QORA wholesale ordering web application. His human factors engineering proficiency and skills were invaluable and he created a great team spirit with his professionalism and leadership abilities. We would really have been lost without him!"
Wendy Sticka, Project Manager, Qwest Communications
Wendy Sticka
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Talk

“Usability in Healthcare: Ability to Use is the Tip of the Iceberg”

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