Michael Siepmann PhD

Serve Users Better

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Case Study

VoIP Engineering Web App

Situation: A pair of web apps used by telecom engineers to provision VoIP phone service could not accommodate orders with many thousands of telephone numbers. Intervention...

Intervention: Designed single integrated app with greatly improving usability and sophisticated tools for working with large numbers of phone numbers at once. Resolution...

Resolution: Faster and more accurate provisioning of large VoIP orders was facilitated by an elegant and intuitive tool with greatly expanded capabilities. Situation...

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Testimonials

"Michael did an absolutely exceptional job ... We would really have been lost without him!" [+]

"Michael did an absolutely exceptional job on the QORA wholesale ordering web application. His human factors engineering proficiency and skills were invaluable and he created a great team spirit with his professionalism and leadership abilities. We would really have been lost without him!"

Wendy Sticka, Project Manager, Qwest Communications

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Talk

“Usability in Healthcare: Ability to Use is the Tip of the Iceberg”

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LinkedIn: MichaelSiepmann

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